Privacy Policy
Last Updated: 2025-12-27
This Privacy Policy describes how we collect, use, and protect your information when you visit our coffee shop website.
1. Data Collection
We collect information that you voluntarily provide when creating an account, placing orders, subscribing to our newsletter, or contacting customer service. This includes personal details such as your name, email address, shipping address, phone number, and payment information. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on our site. Additionally, we may collect preference information about your coffee choices and purchase history to provide personalized recommendations and improve your shopping experience.
2. Use of Data
Your personal information is used primarily to fulfill orders, process payments, and provide customer service. We use your contact information to send order confirmations, shipping updates, and respond to inquiries. With your consent, we may send marketing emails about new products, special offers, and coffee education content. We analyze purchase history and browsing behavior to provide personalized product recommendations and improve our website functionality. Technical data helps us optimize site performance, troubleshoot issues, and enhance user experience. We may also use aggregated, anonymized data for business analytics and market research purposes.
3. Data Storage
Your personal information is stored on secure servers with industry-standard encryption and protection measures. We retain your account information and purchase history for as long as your account remains active or as needed to provide services. Payment information is processed through secure, PCI-compliant payment processors and is not stored on our servers. Marketing preferences and communication records are maintained until you opt out or request deletion. We implement regular data backups and security audits to ensure information integrity and availability while maintaining strict access controls to limit data access to authorized personnel only.
4. User Rights
You have several rights regarding your personal data under applicable privacy laws. You can access, update, or correct your personal information through your account settings or by contacting customer service. You have the right to request deletion of your personal data, though some information may be retained for legal or business purposes. You can opt out of marketing communications at any time using unsubscribe links in emails or updating your preferences. You may request a copy of your personal data or ask us to transfer it to another service. If you have concerns about how your data is handled, you have the right to file a complaint with relevant data protection authorities.
5. Third-Party Services
We work with trusted third-party service providers to operate our business effectively while maintaining your privacy. Payment processing is handled by secure, certified payment processors who comply with industry security standards. Shipping companies receive necessary delivery information to fulfill orders. Email marketing platforms help us send newsletters and promotional content to subscribers who have opted in. Analytics services provide insights into website usage through anonymized data. We may use social media platforms for marketing and customer service. All third-party partners are required to maintain appropriate data protection standards and use your information only for specified purposes.
6. Data Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission, and we employ firewalls, intrusion detection systems, and regular security monitoring. Access to personal data is restricted to authorized employees who need the information to perform their job duties. We conduct regular security audits and vulnerability assessments to identify and address potential risks. Our staff receives ongoing training on data protection best practices and security protocols. While we strive to protect your information, no internet transmission is completely secure, so we encourage you to take precautions when sharing personal information online.
7. Children's Privacy
Our services are intended for adults aged 18 and older, and we do not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information from our records. Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can remove the information. We encourage parents to monitor their children's internet usage and to help enforce our privacy policy by instructing their children never to provide personal information through our website without permission.
8. Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email if you have an account with us, or by posting a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the most recent update is indicated at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated policy. If you disagree with any changes, please discontinue use of our services and contact us to discuss your concerns.
Contact Information
If you have any questions about this Privacy Policy, please contact us: